Direct Support
In the order management tool, you will find everything about your order. Track the order status, resend the invoice or file complaints.
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For now, we only offer our customer service in German, English, Spanish, French and Italian.
We will be happy to answer any other questions you may have here:
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Top 10 FAQ
How to embed ICC profiles in Photoshop
- created on: 31.10.2012
- Screenshots:
- Links:
- Photoshop, Windows, soft-proofing, settings, Product FAQ, Mac, ICC profile, ICC, colour profile, instructions
Resolution, color space and file formats for photo products
- created on: 21.10.2012
- Screenshots:
- Links:
- colour management, file format, Adobe RGB, photo prints, RGB, picture quality, poster, sRGB, Resolution, colour space
Soft proofing in Lightroom
- created on: 23.01.2013
- Screenshots:
- Links:
- CMYK, ICC, ICC profile, Lightroom, soft-proofing, colour profile
Images are too dark compared to those on the monitor
- created on: 12.10.2012
- Screenshots:
- Links:
- monitor calibration, photo prints, monitor, monitor, colour management, dark, tonal value correction
Trimming on photos
- created on: 11.10.2012
- Screenshots:
- Links:
- margin, 3%, full screen, crop, photo prints, blank margin, red line, blended, section
Color space FineArt
- created on: 18.10.2012
- Screenshots:
- Links:
- adobe, colour space, colour management, Hahnemühle, fineart
Monitor calibration
- created on: 12.10.2012
- Screenshots:
- Links:
- Kelvin, calibration, monitor calibration, monitor, 5000K, monitor
Overview of paper density
- created on: 21.10.2012
- Screenshots:
- Links:
- grammage, photo prints, photobook, cards, photo booklets, paper, paper density, photographic paper
PDF Upload
- created on: 11.10.2012
- Screenshots:
- Links:
- photobook, upload, double page design, Book Spine, fact sheet, Size, PDF, pages
