Direct Support
In the order management tool, you will find everything about your order. Track the order status, resend the invoice or file complaints.
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For now, we only offer our customer service in German, English, Spanish, French, Italian and Dutch.
We will be happy to answer any other questions you may have here:
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Top 10 FAQ
How to embed ICC profiles in Photoshop
- created on: 31.10.2012
- Screenshots:
- Links:
- Photoshop, Windows, soft-proofing, settings, Product FAQ, Mac, ICC profile, ICC, colour profile, instructions
Resolution, color space and file formats for photo products
- created on: 21.10.2012
- Screenshots:
- Links:
- Resolution, colour space, picture quality, sRGB, poster, RGB, photo prints, Adobe RGB, colour management, file format, Pixel density, DPI
Images are too dark compared to those on the monitor
- created on: 12.10.2012
- Screenshots:
- Links:
- monitor calibration, photo prints, monitor, monitor, colour management, dark, tonal value correction
Trimming on photos
- created on: 11.10.2012
- Screenshots:
- Links:
- blended, section, photo prints, crop, full screen, red line, blank margin, margin, 3%
Error messages in the design software
- created on: 19.10.2012
- Screenshots:
- Links:
- software, error message, error code, error, diagnosis tool, error, 2030, problem, crash, 1009, 557064 103, 557064 101
Monitor calibration
- created on: 12.10.2012
- Screenshots:
- Links:
- monitor, 5000K, monitor calibration, monitor, calibration, Kelvin
Overview of paper density
- created on: 21.10.2012
- Screenshots:
- Links:
- grammage, photo prints, photobook, cards, photo booklets, paper, paper density, photographic paper
PDF Upload
- created on: 11.10.2012
- Screenshots:
- Links:
- pages, PDF, Size, photobook, fact sheet, Book Spine, upload, double page design
