Information for professionals
Support and services
Support
Retrieve order status
Want to know where your order is or make a complaint about your order? You can find everything in Order Cockpit.
Production and delivery time
Here you can find the expected production and delivery times for each product category.
Help center
Find your answers to common questions and our system manuals here. Here you will find many help articles and important information.
Professional zone
Everything you need to know about colour management, ICC profiles, photo editing and other information for professionals.
Contact Customer Care
Have a question about a product or couldn't find the answer you were looking for? Please contact us using the contact form.Please note that complaints must be submitted directly via the Order Cockpit.
Complaints
You are not satisfied with your product or have noticed that it has been damaged during transport? We want you to be completely happy with your product. However, if you have any reason to complain, we will find a quick and satisfactory solution.
Bulk orders
Are you planning a large project? We would be happy to make you a tailored quote.
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